Frequently Asked Questions

By providing research and revealing inexpensive health alternatives, the information you'll discover in The Douglass Report can help you stay on the road to a healthy, lengthy life.

We have developed this FAQ section in the hope of providing insight into our business model, products and communications.

The following Terms and Conditions governing the use of douglassreport.com are designed to protect everyone who uses douglassreport.com

If you use this site, by that act, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this site.

NewMarket Health, LLC (owner of douglassreport.com) has the right to revise and update these Terms and Conditions at any time without prior notification; therefore, you should visit this page periodically to review these Terms of Use.

Should you violate these Terms and Conditions or any other rights of NewMarket Health, LLC, we reserve the right to pursue any and all legal and equitable remedies against you, including, without limitation, terminating any and all access and or user accounts on any and all of the NewMarket Health websites.

Thank you for taking the time to read these Terms and Conditions and we hope you enjoy your douglassreport.com experience.

Please understand that we are not able to provide individual medical advice. If you have specific medical questions about your health, please consult your doctor or health care professional.

Privacy Policy

Privacy Policy and Anti-Spam Statement

We at The Douglass Report take your privacy very seriously!

e-Mail Address
When you subscribe to The Douglass Report's Daily Dose via e-mail, your e-mail address is placed in a database and used to send your e-letter issues. We will not sell, rent, or otherwise share your e-mail address with anyone. You can remove your address from our e-mailing list by following the instructions at the end of every e-mail we send.

Any e-mail you send to The Douglass Report is considered confidential unless you tell us otherwise. If your inquiry is about an order or subscription, our customer service staff will ask you to verify your identity by confirming information already in your record.

Spam
If you believe that The Douglass Report has sent you unsolicited commercial e-mail (spam), please contact us using this form.

Personal Information
We will never ask you for personal information—your credit card number, for example—except when you place an order. At that time, we will provide a secure (SSL, encrypted) connection and require you to submit only the information needed to complete and fulfill your order. Only authorized employees of NewMarket Health (our parent company) will have access to this information. NewMarket Health will not sell or rent this information to anyone, nor share it in any other way, unless required to by a law enforcement agency that takes the proper steps to require it. Please note that "personal information" does not include your mailing address (see Mailing Address below).

Mailing Address
When you give us your mailing address, NewMarket Health will use this information to fulfill your order or subscription and to send you information on other products that may suit your interests. If you don't want NewMarket Health to send you this other information, please contact our customer service department:
The Douglass Report
Attn: Customer Service
PO Box 1043
Mount Waverley VIC 3149

Cookies
Cookies are small files placed on your computer by a web page when you visit it. They can be used to store all sorts of useful information to make your next visit easier and more convenient, but some people are uncomfortable not knowing what information is in a cookie. The Douglass Report web site uses cookies only to compile statistics on the use of the various pages on our site (how many people visit each page and that sort of thing). We do not store or collect any personally identifiable information.

We have a strict anti-spam policy! We know how important your privacy is to you so we guarantee that we will NEVER sell your e-mail address. Please also note...you can remove yourself from our list at any time. We supply a link at the bottom of each e-mail to manage your subscription to the Daily Dose e-letter. We also provide you with a mailing address, phone number and e-mail address to contact us if you have any problems.

Q: What is the Douglass report? What is the Daily Dose?

A: The Douglass Report is a natural health newsletter subscription written by medicine's most popular myth-buster, Dr. William Campbell Douglass II. With a yearly paid subscription, every month, you'll discover the myths that mainstream medicine wants you to believe and the most important alternative health breakthroughs. To subscribe to The Douglass Report, click here.

Daily Dose, The Douglass Report's FREE daily email service is designed to deliver instant health alerts directly to your inbox. In his e-letter Dr. Douglass gives you the straight scoop about health, medicine and politics. He exposes junk medicine, flawed science, big-government waste and fraud — a continuous supply of urgent and timely health information.

If you subscribe to the Daily Dose E-Letter, your name and e-mail address will be placed in a database. As with all other personal information, only employees of NewMarket Health, LLC have access to this data. We do not give Daily Dose addresses to outside companies.

The www.douglassreport.com.au site was created to permit easy access to The Douglass Report article archives for paid subscription holders and allows everyone access to past e-mail content from the Daily Dose. Through this site, you can sign-up for both of these services. In addition, this site provides additional insight to who Dr. Douglass is gives you the opportunity to purchase other products created and backed by Dr. Douglass.

Q: How do I contact Customer Service?

A: Customer Service issues or questions regarding an existing order can be sent directly to our Member Services Team by clicking here. You should have a response from our team within 72 hours. If you prefer, write us at The Douglass Report, PO Box 1043 Mount Waverley VIC 3149.

The Douglass Report team cannot respond personally to each inquiry we receive because of the large volume of incoming mail. However, we value your comments, and they will be taken into consideration when planning the editorial coverage on the website and in the newsletter. Please understand that we are not able to provide individual medical advice. If you have specific medical questions about your health, please consult your doctor or health care professional.

Q: How can I contact Dr. Douglass?

A: You can contact Dr. Douglass through The Douglass Report. Please keep in mind that Dr. Douglass cannot respond personally to each inquiry he receives due to the large volume of incoming mail. You can send your letters to The Douglass Report, 819 N. Charles Street, Baltimore, Maryland, 21201 USA.

Q: How can I unsubscribe or change my e-mail address?

If at any time you wish to no longer receive the Daily Dose, please refer to the bottom of the Daily Dose, there is a link that will allow you to unsubscribe immediately. Cancel requests sent as a reply to a Daily Dose may take as long as five days to be processed. For fastest action, use the link given. We also provide you with a mailing address to contact us if you have any problems.

To manage your subscription by mail or for any other subscription issues, write us at:

Order Processing Center
Attn: Customer Service
PO Box 1043
Mount Waverley VIC 3149
Or take a moment to fill out our customer service contact form: http://www.newmarkethealth.com/tdrcontact/tdr_contact_form.htm

Q: I am having trouble accessing the links on the Daily Dose, what can I do?

We check all of the links in Daily Dose e-letters before they are sent to ensure that they are active. However, problems do happen, and we recognize how frustrating it can be. We've found that linking problems usually occur for readers with AOL and Web TV accounts. If you are having trouble, try the following:

  • It is not a common occurrence, but there may be times when our server is down. Try the link again after five or 10 minutes.
  • Try copying the link from the Daily Dose e-letters (highlight the link, then click on the right mouse button and choose 'Copy') and paste it into your web browser. Make sure you copy the entire link; longer links may run over into the next line of text.
  • If pasting the link is unsuccessful, try printing out the Daily Dose e-letters and retyping the link address into your browser window. Again make sure to type in the complete address.
  • If none of these steps are successful, the problem is most likely with your ISP. You may want to contact your ISP and forward the link to them so they can diagnose the problem.

Q: Advertisements and links to other sites?

Access to NewMarket Health's Douglassreport.com and Daily Dose e-letters free but we benefit financially from advertisements you read or click on.

NewMarket Health, LLC does not endorse the content on any third-party Web sites. NewMarket Health, LLC is not responsible for the content of linked third-party sites, sites framed within the douglass.com site, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party Web sites is at your own risk and subject to the Terms and Conditions of use for those sites.

Important Information

Health Disclaimer: The information provided on this site should not be construed as personal medical advice or instruction. No action should be taken based solely on the contents of this site. Readers should consult appropriate health professionals on any matter relating to their health and well-being.